Privacy Policy

Privacy Policy

Last updated: 03/01/2026

What does this notice cover?
This notice describes how ReviseMe (also referred to as "we" or "us") will make use of your personal data when you use our website at https://reviseme.co (the "Site") and our services (collectively the "Platform"). We are in charge of what happens to your personal data and this means we are the data controller for data protection purposes.

This notice also describes your data protection rights, including the right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the "Your choices and rights" section.

Contact us
If you have questions about this privacy notice or wish to contact us for any reason in relation to our personal data processing, please contact us at support@reviseme.co.

Personal data we may collect about you
We collect and process personal data about you when you interact with us and our Platform and when you purchase services from us. This includes:

Category: Account Information
Details: Your name, email address, user name and password, and account creation date

Category: Subscription Information
Details: Your subscription ID, type of subscription purchased (Exam Season Pass), purchase date, payment status, and refund requests

Category: Study Preferences
Details: Your selected A-Level subjects, exam boards, confidence ratings for different topics, availability and time preferences, and exam dates

Category: Revision Plan Data
Details: Your personalized revision plans, study blocks, completion status, progress tracking data, and performance metrics

Category: AI Input and Output Data
Details: Personal data that you provide as part of your interactions with any AI functionality we may offer (such as AI-generated summaries, feedback, or insights), as well as personal data included as part of any AI output. See below for more details.

Category: Marketing Information
Details: Your marketing preferences, including any consents you have given us

Category: Device and Usage Information
Details: Device Information - Information related to the browser or device you use to access our Platform, primarily the internet browser or mobile device you use, the website or source that linked or referred you to the Platform, your IP address or device ID, from which we may derive your general location, the operating system of your computer or mobile device, device screen size and other similar technical information.

Usage Information - Information about your visit and interactions with our Platform, including the content viewed and content interacted with, the dates and times of access, hardware and software information and device event information.

Some of this personal data (e.g., Device and Usage Information) is collected using cookies and related technologies. For more information about these technologies, please see our Cookie Policy.

We do not process your credit card or debit information. This is securely handled by our payment processor, who are responsible for billing and processing this information in connection with your subscription. However, we may receive your subscription ID and details of the subscription you purchased from our payment processor in order to allow us to provide our Platform to you.

More information on AI Input and Output Data and our use of AI Models
Our Platform may use artificial intelligence and machine learning technologies to provide personalized features and improve your experience. When we implement AI functionality, it may include features such as:

• Personalized summaries and insights based on your study data

• AI-generated feedback on your revision progress

• Intelligent recommendations for your study schedule

When you interact with any AI features we offer, the information you provide and any content that is generated in response may constitute personal data. We have set out below how we use this personal data and who we share it with.

If and when we use AI functionality, we may use your AI Input and Output Data (including personal data) to fine tune, train, or develop our AI functionality or models and services. We do not allow any third parties (including AI model providers) to use your personal data to train their AI models. Any AI model providers act as our data processors for these services and do not use your personal data to train their AI models.

How do we use this information, and what is the legal basis for this use?
We will only use your personal data for the purposes and legal bases set out below:

Purpose: To register and create an account on our Platform, process payments and provide you with services. This includes sending you service related messages.
Legal Basis: It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you.
Personal Data: Account Information, Subscription Information, Study Preferences, Revision Plan Data, AI Input and Output Data (where applicable)

Purpose: To generate and maintain your personalized revision plans based on your preferences, confidence ratings, and availability.
Legal Basis: It is necessary for us to process your personal data in order to perform our contract with you.
Personal Data: Study Preferences, Revision Plan Data, Device and Usage Information

Purpose: To ensure the security of your account and the Platform.
Legal Basis: We have a legitimate interest in ensuring the security of our Platform and data. We have a legal obligation.
Personal Data: Account Information, Device and Usage Information

Purpose: To manage our relationship with you. This includes the provision of customer support including responding to your queries and investigating any complaints about the Platform.
Legal Basis: We have a legitimate interest in managing our business and providing services to our clients.
Personal Data: Account Information, Subscription Information, AI Input and Output Data (where applicable), Device and Usage Information

Purpose: To analyse your use and effectiveness of our Platform.
Legal Basis: Your consent. We have a legitimate interest in improving our user experience.
Personal Data: Account Information, Revision Plan Data, AI Input and Output Data (where applicable), Device and Usage Information

Purpose: To monitor your accounts to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law.
Legal Basis: We have a legal obligation. We have a legitimate interest in preventing and detecting fraud or other wrongdoing.
Personal Data: Account Information, Subscription Information, Device and Usage Information

Purpose: To send you direct marketing (including targeted advertising) in relation to our Platform and relevant products and services.
Legal Basis: Your consent. We have a legitimate interest in promoting our services to our clients.
Personal Data: Account Information, Marketing Information, Device and Usage Information

Purpose: To manage and operate our Platform, including to keep it updated and relevant, to develop our business and to inform our marketing strategy.
Legal Basis: Your consent. We have a legitimate interest in operating our Platform and improving its operation.
Personal Data: Account Information, Revision Plan Data, AI Input and Output Data (where applicable), Device and Usage Information

Purpose: To analyse your use and navigation of our Platform and your interactions with our communications and content to tailor and customise the Platform and marketing communications. This includes the creation of aggregated and statistical data.
Legal Basis: Your consent. We have a legitimate interest to understand the demographic, usage or characteristics of our Platform's users.
Personal Data: Account Information, Revision Plan Data, Device and Usage Information

Purpose: To respond to requests by governments, law enforcement or regulators.
Legal Basis: We have a legal obligation. We have a legitimate interest to cooperate with legal investigations and enquiries.
Personal Data: Account Information, Subscription Information

There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out.

How we share your personal data
We may share your data with the following categories of recipients:

Personal Data Category: All categories
Category of Recipient: Third party service providers
Why?: We engage other companies and individuals to manage or support certain aspects of our business on our behalf. Examples include Platform hosting and maintenance, analytics, marketing and advertising activities, sending e-mails, processing payments, providing customer service and providing professional services such as auditing, consulting and legal services.

Personal Data Category: AI Input and Output Data and Device and Usage Information (where applicable)
Category of Recipient: AI model providers
Why?: If and when we use AI functionality, we may share your personal data with AI model providers for the provision of AI API services. AI model providers act as our data processors for these services and do not use your personal data to train their AI models.

Personal Data Category: All categories
Category of Recipient: Credit reference agencies, law enforcement and fraud prevention agencies
Why?: To prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law.

Personal Data Category: All categories
Category of Recipient: Prospective Buyer/Seller
Why?: In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser's adviser and will be passed to the new owners of the business.

Where we transfer your personal data
Personal data that we collect from you may be transferred to and stored at a destination outside the UK including in the US. Where these transfers are to countries not approved by UK regulations, we ensure appropriate safeguards are in place to protect the transfer of your personal data to these countries. When transferring your personal data we may rely on decisions of adequacy by the UK Government or on appropriate safeguards such as UK Addendum to the EU standard contractual clauses.

A copy of the relevant mechanism can be obtained for your review on request by using the contact details above.

Your choices and rights
You have the following rights:

Right: The right of access
Summary: Enables you to receive a copy of your personal data

Right: The right to rectification
Summary: Enables you to correct any inaccurate or incomplete personal data we hold about you

Right: The right to erasure
Summary: Enables you to ask us to delete your personal data in certain circumstances

Right: The right to restrict processing
Summary: Enables you to ask us to halt the processing of your personal data in certain circumstances

Right: The right to object
Summary: Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.

Right: The right to data portability
Summary: Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

If you wish to exercise any of these rights, please contact us at the contact details set out in the Contact Us section.

Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.

In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.

We do not use your personal data to make any solely automated decisions including profiling which produce legal or significantly similar effects.

Where we need to collect your personal data by law, or under the terms of a contract we have with you, and you fail to provide that personal data when requested, we may not be able to provide our products and services to you. In this case, we may have to cancel the supply of a product or service but we will notify you if this is the case at the time. The provision of all other information is optional.

How to complain
If you have any concerns about our use of your personal data, you have the right to make a complaint via the details in the Contact Us section. If you remain unhappy with how we've used your personal data after raising a complaint with us, you can also complain to the ICO:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

How long do we keep your personal data?
Where we process Account Information and Subscription Information, we do this for as long as you are an active user of our Platform and for a reasonable period thereafter as required by law or for legitimate business purposes.

When you engage with any AI features in our Platform (where applicable), the information you provide and any content that is generated in response (AI Input and Output Data) will be stored by us as long as you are an active user of the Platform and for a reasonable period thereafter.

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.

Where we process personal data for Platform security purposes, we retain it for a reasonable period as necessary for security and fraud prevention purposes.

We may rectify, update or remove incomplete or inaccurate information, at any time and at our discretion. For more information on our retention periods, please contact us via the details in the Contact Us section.

Updates to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.